We use a courier delivery service to ensure all packages are delivered safely. If possible, please provide a street address for delivery as they may not be able to deliver to PO Boxes, locked bags, or parcel lockers. If you are not home at the time of delivery you can specify a re-delivery or give authority to leave. You will be sent your parcel tracking ID via email once the shipment is made and you will be able to track it online.
Shipping Info
We use Australia Post and our reliable couriers for dispatching orders across Australia. You will receive tracking information once your order is ready for dispatch. We also provide Free Local pickup shipping.
Shipping Charge
We offer a flat rate shipping service of $19.99 across Australia. Garden edging products including Everedge Steel Garden Edging are charged at a flat rate of $90. Free shipping over $200 applies to all products excluding garden edging products.
Processing Time
Please allow 1-3 business days for processing.
Transit time
Shipping transit time is 3-10 business days depending on your location. If you have not received your order within 13 business days, please notify us by email at [email protected]
Wrong Address
We understand that our customers can change their minds or make mistakes at checkout. If a change of mind or modification to an order is required, please contact us on the same day for this to be honored as we may have already processed your order after that.
Lost in transit
In the unlikely event that your product arrives damaged or faulty, please contact Gardening Direct Australia immediately, this will be given special priority and we will endeavor to repair or replace your item as soon as possible. For any incorrect items received, all delivery charges will be refunded back onto your credit/debit card.
